Originally Posted by
Cathay Boy
Yep, full Y fare, upgraded to J, denied mileage, appealed online, denied again, I'm going to HKIA and tell the MPO desk in person and explain the situation...
yep...same situation for me as well. full y fare upgraded to y+, called MPO and agent knew that it was glitch and submitted a claim, denied two days later, called back again and was then given an approval number and saw mileage credited 3 days later.