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Old Jul 3, 2013 | 10:08 am
  #165  
hclee01
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Join Date: Aug 2003
Location: Singapore
Programs: SIA Solitaire PPS, IHG Royal Amb, Hyatt Globalist, Bonvoy Gold, Hilton Hhonor Gold
Posts: 2,281
Under the old website, when booking online, one has a choice of either selecting the flights and then the system will price the itinerary and another is for customer to select the price and the available ones that come with it.

For the system, it only allows us to select the flights under a particular fare. I have this problem that they do not show the pair of flights departing at midnight and connecting to morning flight regardless of fare type. In the past, I was able to select CX714 connecting to CX474. But right now, this combination of flight does not appear.

I am also trying to book CX714 connecting to KA802 and it does not show up too. Any idea how to go about booking such flight combinations? The CX office in Singapore charges handling fee if I book through the Call Centre instead of online. Thanks.
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