Originally Posted by
flytoeat
Didn't res agents actually access the Qantas GDS to process the awards prior to the change? If so, why can't they continue to do so? Thanks.
I believe so, yes. When I was there we had a couple agents who were trained to use the Qantas GDS.
I dont really know. I imagine it was determined that it wasn't worth continuing to have to keep specially training agents or maintaining access to different GDS systems for a few dozen bookings a year?