FlyerTalk Forums - View Single Post - Points not posting again?

Jun 24, 2013 | 4:20 am

#4

Bogeygolfer2000

Join Date: Jul 2007

Programs: MR PremPlat, DL DM 1M, AA Plat, Avis First, Hertz PC

Posts: 134

Quote:

Originally Posted by Paulakers2010

I got two rentals that the points did not post. The rental count went up, but the points did not. I think going to Hertz CS will help.

Same here, what's unfortunate, the problem is random:

Returned a car on 6/13 - took 4 days for points to post.
Returned a car on 6/15 - points have not posted
Returned a car on 6/18 - points have not posted
Returned a car on 6/20 - points have not posted
Returned a car on 6/23 (yesterday) - points posted immediately.

The rental count went up (which is all that matters to me

). I will talk to CS later this week but before that, I submitted a missing points request. I know the 'missing points' request system does not work, but some CS always insists to try that first.

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