1. I find the food served on Emirates in J compared to Qatar and Oman Air very poor. They really need to improve in this department not only on the quality of food but the presentation of the food has well. The motivation is obvious: business and first class account for about a third of all airline seats but generate a majority of the revenue. Keeping high-end customers is crucial to the bottom line.

2. Emirates need designer glassware in F/J I feel it will give them a real identity and equally give the customer an extra wow factor.

3. The removal of the J seats on the entire 777-300 fleet and replaced with a layout similar to the A380.

4. I avoid the A380 J cabin if I can, because the service is extremely poor. I would personally take out two rows of seats and then split the cabin into three parts instead. I would then make sure a dedicated team only serves that part of the cabin. Currently the Cabin crew seems to run about in a disorganized format; hence wasted time and forgetting what they were originally were doing in the first place.

5. Allow blocked seats that are not basenet seats to be unblocked for Plats and Gold members especially on A380.

6. More structural system of loading passengers at Dubai after all the passengers are not getting on an easyjet flight.

7. For immediate effect the banning of the egg omelet dish in J