Originally Posted by
volerbleu
...which IMHO was the right thing to do if the C-PAX get a refund on their ticket.
I would hate to be the PAX who gets denied because the middle seat has to stay empty on a short hop.
But again, the PAX who paid the C-Ticket should get a refund of at least the difference between Y and C.
IMHO, that would have to be some compensation offered (though the price difference between a discounted business class and full fare Y can be quite low I would propose a fixed amount or something)