I no longer purchase merchandise from ScottEVest.
I own a few of their vests and a jacket, and they are functional and serve their purpose though they aren't particularly well- made. A few years ago I bought three camp-type shirts from them that were lightweight and quick-drying. A button on one of them fell off when I took it out of the package. Buttons on the other two came off in the wash (gentle cycle.)
Had the colors been regular colors, I would have just had the buttons sewn back on, but they were unusual colors and I didn't intend to spend time trying to track down the right thread. I contacted the company to see about getting them replaced but got no response. I posted a message on their website, which was deleted shortly afterwards. There was no effort by the company to follow up and resolve the problem.
Good luck to you in resolving your problem with them.