Originally Posted by
fly18725
How much should an airline spend to retain a domestic customer?
I'm at a loss to understand your constant mention of domestic customers? I'd be fairly confident to say the preponderance of domestic pax who go out of their way to fly an airline will also fly that airline internationally. Lose one and you lose the other.
Originally Posted by
DCBob
And never do a true "mileage run" - a trip with no benefits or purpose other than to achieve a higher level of FF status. That's becoming sillier and sillier every day, at least IMHO.
I'll chime in with disagreement here. It doesn't make sense to MR from *S to Plat but there are certainly reasonable situations (and price points) where an MR would make sense.
Today I was asked what airline I often fly to/from the US, a question I get a fair bit. My response was the same as it's been for the last year: I fly UA but unless you're a savvy flier I'd recommend staying far away from them.
Why do i say this? Because UA feels it's over-entitled to kayakers.
