Originally Posted by
Frugal Travel Guy
so I guess it is ok for the anon, including George, to take all the shots they want, but I'm whining when I fight back? It seems I'm the only one fighting back? The other bloggers are just smart enough to ignore the nameless, faceless cowards on the Internet.
Dont worry anons, you won't have me to kick around much longer. I'm almost done. I'm guessing your next target will be Daraius or Rene as they seem to occasionally push back at the 1% of the 1% you represent.
It has been a great ride for me with all the positive comments and feedback I've received over the years. Your insignificant numbers in relation to the positives just substantiate how small of a minority you are. I never wanted to say it out loud but the majority of positive comments and emails I get have suggested it is envy and jealousy that drive the anger. Kind of like " I could have done that".
But you didn't, so we bloggers that did, and made a huge financial success, get the heat?
I always had more faith in humans, particularly the early group of Flyer-talkers that were so giving, supportive and such a fun loving group. I guess the majority is right and envy and jealousy drive this new minority faction. Best of luck to ya

Any time you put a product into the marketplace you are going to have fans and detractors.
Some companies have entire websites dedicated to mocking and tearing them down (hello, u n t i e d. com!). Some of the criticisms are fair, many unfair.
But that does not mean that there is not great value in addressing issues when things go wrong. Everyone makes mistakes and there is great value in companies admitting to their mistakes.
And sometimes companies take decisions detrimental to their customers. The WORST thing they can do in these instances is sell these detriments as 'enhancements,' because then not only are they hurting their customers, they are insulting their intelligence at the same time.
But at the end of the day, generally speaking, no matter how hot the criticism gets, the best business practice is to stay positive. Ultimately the marketplace will decide if you are doing things right or wrong, not your vocal fans nor detractors.
I have great respect for bloggers like you who engage in this forum. It takes guts. The kind of guts that many bloggers appear to lack (and yes, MMS running away from the plagiarism 'scandal' is a prime example of that). So thank you for being here and defending your posts. But I do think you ought to think about what are best business practices, no matter how hot some of your customers get. Because I am sure that I am not alone in feeling a little offended and put off with the talk about envy and jealousy from FlyerTalkers.
Always remember: FlyerTalkers are your customers AND the river in which you pan for gold. Without FlyerTalkers, points and miles bloggers would not exist. So respect the girl what brung ya to the dance!

^