FlyerTalk Forums - View Single Post - United Wrecks Young Man's Guitar After Forcing Him To Check It
Old Jun 10, 2013 | 8:07 pm
  #55  
weero
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Originally Posted by freeflyin
Properly packaged is an important component in this discussion.
Indeed.

And if the luggage handlers made the guitar owner sign a fragile slip, UA will accept no liability for the breakage.

I was once forced (weak moment after 9 hours of delays, won't happen again) to check my tiny hand luggage case. Luggage handler gave me a "fragile" tag to sign which I refused ... and UA STILL refused to pay for the ripped-off handle and wheels. Took me some serious effort to get the compensation as all the records showed that I "accepted" to have the bag checked.

What is the TSA's stance here anyway? Isn't especially an electronic guitar a "dual purpose item" which ought to be checked?
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