FlyerTalk Forums - View Single Post - Anyone ever flown on Pegasus Airlines?
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Old Jun 10, 2013 | 6:02 am
  #19  
Travel4Love
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Join Date: Oct 2012
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Horrible experience

I just had a truly horrible experience with Pegasus. I had booked a flight ADB-AMS on their website using my debit card and immediately received an email confirmation. When I tried to check-in at the airport I was told my ticket had been cancelled, because I had used a "fake" credit card, and I was denied boarding even though I had a confirmation. Needless to say this caused a lot of inconvenience and loss of time and money.

Upon coming home I checked my bank account and discovered that Pegasus had withdrawn the money for the ticket and then returned it the very same day! Has anyone ever been in a situation like that? Is there any way to get compensation, even though Pegasus is not a EU carrier and the flight did not originate in a EU country?
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