Those are some pretty powerful made up numbers and who knows what you meant by stating the employee headcount.

Anyhow, if a person has no experience flying, they DO NOT know that guitars go in the overhead is your experience. You can't have it both ways. Either they are experienced or they are not.

Regarding your betting notion; I would suggest that people do know the rules otherwise they'd be hauling everything they packed to the gate and never bothering to pay for a checked bag. Further, carryon amount and sizing isn't exactly fine print. They scream it at you every step of the way.