Originally Posted by
tirajat
I would really rate it as worst.
I sent an email to JP on 10th May, for redeeming miles for travel scheduled on 31st May, on a partner airline. 3 follow-up emails and 2 calls - still haven't got a response. (the only response is an automated email which mentions someone will get back to me in 3 working days). So depressing..
its a pretty sad state of affairs at jet these days but its still not the worst....
what did they tell you when you called????