Received a reply overnight...

BRG claim success!

Here's the claim:




=============================================
Customer's reserved location with Langham
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Confirmation Number:
Arrival Date: 2013-11-06
Hotel: The Langham, Hong Kong
Name on Reservation: Grant Smith
Reserved Rate:$HKD2530
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Lower rate that customer found
=============================================
Reserved Rate: $HKD1873
Found on (Web Address): Wotif.com
Date(s) that the lower rate applies to: 2013-11-06
Currency: HKD
Date Found: 2013-06-05
Comment: The rate found on wotif.com is lower than the price advertised on langhomhotels.com



So as I mentioned earlier, with a 25% discount on the matched net rate over 4 nights, I'm quite chuffed!

With the benefits of Voyager things are looking great for November!

Actually, just noticed in the little "box" where it says "Hotel" it says "The Langham, Hong Kong"

I'd have been worried were it not for the LPHK reservations department replying to the BRG claim