Originally Posted by
TRAVELSIG
Why not calling to LOT? I have found their call centre helpful to deal with the few times I have needed to speak to them.
Lets just say I probably haven't had the 'helpfulness' that you may have had experienced. I don't call them often since I don't use them but they have convenient routings for my parents when the travel. But most times it seemed like I was in a tug of war with them in terms of what I wanted and what they wanted me to want....if that makes sense
But thats not unusual in this business.....