After waiting 8+ weeks, I called Healthy Choice at 800-323-9980. In my experience, the people that answer those phones don't know too much about the promotions they're running. When I called, they just logged the complaint I didn't get my miles and told me it would take another 2-3 weeks for them to sort it out.
A month later, I got a form letter from Gage Marketing Support Services telling me they had "no record of my order." Gage is the company hired to process the frequent flyer miles promotion. Amazingly, this letter actually included their phone number: (612)479-4100. The letter was signed by Mary Sanderson, but I was always referred to Dolly when I called. I faxed copies of my receipts to her and she sent me the certs a couple days later.
From reading these and other earlier posts, it sounds like a relatively high percentage of people had difficulty getting their miles. My package which was sent registed mail to them and signed for by one of their employees was somehow "lost." My good friend's package was also "lost." In both cases, Healthy Choice came through for us, but what if we didn't have documentation?
Maybe the person who got my package just decided it was too much **** work to process that large of an order and "filed" it appropriately.
[This message has been edited by Pudding Guy (edited 01-22-2000).]