FlyerTalk Forums - View Single Post - United refuses to honor letter

May 30, 2013, 6:03 pm

#13

tangel

Join Date: Feb 2013

Location: FLL

Programs: US CP, AA Plat, DL Silver, EY Gold, Kimpton IC, SPG Plat

Posts: 409

I agree about the confusion. I redacted her name but it was already quoted. I omitted her surname for privacy.

It isn't a PNR/ticket but I suspect an internal UA trouble ticket system.

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