Originally Posted by Happy

She did not know my AA and HHonor cards were also closed. Then she said it was because i committed "fraud" to purchase GCs at merchant's where it earned category bonus. I asked her to clarify whether GC purchase itself is considered "fraud" and "abuse" on any card, or it is ONLY when purchased with cards with category bonuses? She said she did not know that she had to check with Citi's legal dept.