Originally Posted by
Rocket2511
The SkyTeam lounge access policy states the following:
SkyTeam Elite Plus members, regardless of their travel class, are allowed access to a SkyTeam lounge at a particular airport if traveling on or connecting to/from a same-day international flight operated by a SkyTeam member airline. Simply present your same-day ticket for an international SkyTeam airline flight and a valid Elite Plus membership card.
This policy is NOT followed by Vietnam airlines.
I am FB Gold - Skyteam Elite Plus
I recently flew FRA-HAN-SGN return with Vietnam airlines, and was refused lounge access before both of the domestic legs.
The domestic lounges are apparently not treated as Skyteam lounges, even though they have the Skyteam logo displayed above the door.
My flight from HAN-SGN was cancelled by the airline and I was booked on a flight one hour later, so needed wifi to contact my hotel to delay the airport taxi. No lounge access, no other wifi available. Fortunately the lounge receptionist phoned my hotel on her mobile for me.
Returning SGN-HAN(-FRA)
- I was not allowed lounge access in SGN, but given a lounge pass for HAN.
- My DE safety razor was identified as a bullet when x-raying my check in baggage, I was asked did I have a gun...
- Took two attempts before I could use the priority security check in SGN, I needed to point out the "Sky Priority" printed on my BP rather than the big red "Priority" stamp. The first guy was very impolite, he should have known what to look for.
I flew HAN-FRA seated in the mothers and young children section of the plane, my sanity barely saved by my acoustic blocking earbuds, and Led Zeppelin.
So glad to get home...