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Old May 25, 2013 | 6:27 am
  #1  
Mega2k
 
Join Date: May 2013
Posts: 7
Name on ticket is right but wrong order?

Hi
Im flying to frankfurt in a month and a bit , and then from frankfurt to vilnius, lithuania and for some reason i dont know, air canada issued my tickets (used aeroplan to get my tickets from fra to vno) with just MY name in the wrong order (my wife and kids name are in the right order).

Let me explain, i know air tickets are issued to Last Name/First Name but mine has been issued the other way (First Name/Last Name).
I called air canada and they said its my error (ok could be but this is the first time i have made such mistake so im still in doubt) , i explained and explained but no, no way. Only way was to drop the booking, pay a fee and rebook again (im not paying CAD 300 no way!).

So then i asked: is this really a big issue? They said "not sure you better call lufthansa since you will be flying with them" alright, my wife speaks german so we called directly to lufthansa germany (we live in south america) and explained, they noticed the error but they said "well..you are european you wont have problems but your husband... He's not so i cant really tell if this will be a big issue or not sorry"

So right now im here sitting on my bed thinking about this problem and how it will possible ruin my trip. Do you people believe this is really a big issue in europe in particular? Im arriving to frankfurt from south america with all my docs (visa and air ticket) in order, will stay in frankfurt 2 days then flight to vilnius.

Im just not sure why people from airlines cant give me a nice answer regarding a little problem which i guess happens to thousand of honest people every day.

Any help will be appreciated, if you ever happened to be in my situation please advice me

Regards
Julio
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