I have been having some discussion with the powers that be here on FT about how we might work together on making it easier for new posters to get access to what some people find to be the annoying posts that crop up over and over again.

The idea is that we get some some very simple links set up to answer some very common questions.

To also help people see this information is there and avoid the annoying posts, I suggest we have something that attracts ones atention to the fact there is a load of good information only a click away when you get to this forum.

Then we could have say the top ten most common asked questions.

ie;
Waitlisting
Connection times
Economy seating
Business class seating
First class seating

These then would then open up a whole string of Q&A similar to what you get on any good company website. I think British Airways actually do a good job at this.

Look forward to hearing people thoughts.