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Thread: Is my statement wrong?
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Old May 21, 2013 | 7:26 am
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mrtdxb
 
Join Date: Mar 2010
Location: Dubai, UAE
Programs: Skywards Plat, Etihad Gold, Aerosvit Gold, Virgin Silver, AA lifetime Gold, Sirius Gold
Posts: 1,229
Originally Posted by San Gottardo
Very confused.

Had a flight in First at a FLEX fare from Europe to Middle East. Before the flight the dashboard said that I was going to earn 8,750 tier miles. Also the mileage calculator confirms that I should earn 8,750 tier miles for this flight.

However my statement shows that I only earned 3,500 tier miles. But I have the impression that the total is correct.

Is there a bug? Or am I not reading this the way I should?
The statements (certainly for some if not all members) have stopped showing bonuses for Class of service and tier level bonuses for either teir miles or regular miles for some strange reason. I have emailed Skywards but not received a reply ... no surprise there really. I suspect that they will sort it out at some point.
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