Originally Posted by
cmjoss
Dear AKCuisine,
I'm so sorry to hear about your issues with your upcoming reservations and now logging in. If you can PM me your first and last name and HGP Account number, I'll escalate this internally. Again, very sorry for the inconvenience.
Catherine (Hyatt E-Commerce)
The most recent email I received from Hyatt was from Starr Nauden, sent Friday morning 5/17/13, indicating she was working on the issue.