I haven't read all 33 pages but my experience has been radically improved since April. I am batting 1000 on my last 7 flights from T-96 to moved from my E+ seat on the plane.
Prior to April, my experience was dismal... to the point of contemplating switching (even tho I am out of SFO). My 1K experience has always been dismal out of SFO - maybe I'm getting subconciously smarter at getting on 767s 757s and 737/8s or 9s rather than little Airbii...