The thread title has been edited to more accurately describe the problem.
See also this earlier thread:
http://www.flyertalk.com/forum/manuf...bgr-spend.html
Anyone is free to post a request for help. Those who prefer not to help should not reply. It is rude to interrogate a member about how he came to have the card or if he has already sought assistance elsewhere. FlyerTalk is not a secret society where only those who have followed a specific path deserve knowledge.