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Thread: Vanillareload.com (and associated sites) down? Master thread.
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Old May 15, 2013 | 4:22 pm
  #12  
LoveMountains
 
Join Date: Apr 2013
Posts: 417
Originally Posted by Pointsloop
Check your funds on the card. My friend had declined transactions trying to load onto his BB at Walmart ATM. Even though the transaction didn't go through, the funds were gone.
The same thing has happened to me today as well.
It is all in this thread: http://www.flyertalk.com/forum/manuf...bird-help.html

If you'd call Vanilla, they now have a recorded message saying "If you had a cancelled transaction, don't call us, you won't see your money for 7 days. Call us only after 7 days. In the mean time, we are using your money to make profit. It is our way to fight back vs FT people".

I am not kidding. Please feel free to call & verify.
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