Originally Posted by
Often1
It's an anti-fraud measure and DKR is perhaps the most fraud prone location in the world.
Call back, get a supervisor. DL may be able to verify that your new card # is associated with the same account as the old # and allow you to present the new card.
Alternatively, a supervisor may be able to override the system and allow a new ticket to be issued in the same fare bucket and at the same price as the old ticket and then cancel and refund the old ticket.
grlmopz,
I travel to Africa several times per year. If I fly into Nairobi, they have asked for me to show the credit card I used to purchase the ticket. Though, when I fly into JRO (Kilimanjaro Intl Airport) they do not ask. As it was explained to me, they have anti-fraud measures in place, and so the requirement to show the card.
The GA stated it was to high risk locations where CC fraud was prevalent.