Originally Posted by
ChanelCinq
fungirl I know what you are going through now. My first Hertz points e-Reward took 2 days to post. This time, I made a redemption April 1st and the points are not yet in my Hertz acct. I contacted them after 3 weeks and after no response for 2 weeks I contacted them again less then a week ago. Now I just got 2 responses that the redemption takes 6-8 weeks. OK so we are at 5.5 weeks. I guess they expect me to contact them again in 2.5 weeks?!?!
It's just a pain it is so inconsistent. I have been with them since October 2000 and never had issues before which is good but I don't know why some Hertz redemptions would take 2 days and others would go on for weeks or months in fungirls case.
fungirl did you ever get your issue resolved? Did they deposit the points?
IIRC, my Hertz points eventually posted after a few months and long after I wrote off any possibility of ever getting them. But it was a lesson learned to never again redeem e-rewards for Hertz points. The aggravation is just not worth it. Too bad that it is the only way to get Hertz points without actually renting a car.
