Originally Posted by
ChanelCinq
fungirl I know what you are going through now. My first Hertz points e-Reward took 2 days to post. This time, I made a redemption April 1st and the points are not yet in my Hertz acct. I contacted them after 3 weeks and after no response for 2 weeks I contacted them again less then a week ago. Now I just got 2 responses that the redemption takes 6-8 weeks. OK so we are at 5.5 weeks. I guess they expect me to contact them again in 2.5 weeks?!?!
It's just a pain it is so inconsistent. I have been with them since October 2000 and never had issues before which is good but I don't know why some Hertz redemptions would take 2 days and others would go on for weeks or months in fungirls case.
fungirl did you ever get your issue resolved? Did they deposit the points?
Same here, redeemed e-rewards on April 1st to my Hertz account. Past transactions were completed in a timely manner. This time nada. I am planning to wait the full 8 weeks before contacting them, but l guess we are seeing a trend. Has anyone recently completed a transfer to Hertz and points posted into their account? Reading the previous post from fungirl it looks like an uphill battle.