Originally Posted by
silver6054
Back in early April, you were waiting for a call back from their Presidential Unit. Did that ever happen?
Waste of time. They just told me it was a 'Security Closure' and couldn't be reversed. Further they said they themselves don't have the reason for the 'Security Closure', and so, I had to wait for the letter sent from that department that would list the detailed reason.
I guess I posted this in another thread, but, should post it here...
These are the exact contents of my 'detailed letter that would explain the reason for closure' from the Security Services department:
Originally Posted by Citibank Security Services
Dear thehawk75:
This letter is regarding your Citi account.
Your account has been closed to prevent further use. If you or any other authorized user(s) still have a card, please cut it in half and return it to us.
This action is taken because of a security investigation involving your account.
You will continue to receive a monthly billing statement until your balance is paid in full.
We now consider this investigation closed.
Sincerely,
Your Security Operations Service Team
So...As said before, they are not going to tell you the reason for closure...Not very easily anyway.