Originally Posted by RO N

Dear All,
Please guide me and tell if I have a right to appeal against the “no show” penalty decision imposed on us by reading my story below.

I have experienced the most awful customer services of my life provided by Qatar airways staff in Heathrow Airport.
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Please elaborate my rights as I believe that I was unfairly treated and I was played few member of staff for 50 minutes until the flight was departed and I was imposed with no show penalty.