Originally Posted by
spin88
I just have to laugh given the back and forth on upsells and UAs strategy. Two data points, all from the last 15 minutes.
(1) booking SFO-PHL-SFO for 5/15-5/17. Got offered "special only now" buy up offer at ticketing. $399 SFO-PHL, $379 PHL-SFO. 20 minutes later (after it actually tickets) I click though seats and faster than you can say "blue light special" the "special, buy it now "only one seat left" offers are $380 SFO-PHL, and $280 PHL-SFO.
(2) booked SFO-SEA for 5/6 (so am in the upgrade window, no R though). Offered upsell at purchase for $279. Then 10 minutes later (this one ticketed fast) it was $166 when I clicked though seat selection.
It just makes me wonder how dumb the folks who invented this scheme all think we are...
This makes me wonder about the whole "there are four disparate systems involved in upgrades and we have a project to link them all together" discussion from the United DO last fall. Perhaps the buy up offer during booking comes from one place, the offer when interacting with the seat maps comes from someplace else.