Originally Posted by jz48

Anyone has his Thankyou account (not citi bank or citi credit card account) locked and cannot access/redeem? I never heard this but my account was locked and was told under review. I can still use my citi cards and see the Thankyou points there when I login, it's just the thankyou account is locked. Called in and was told they do this on customers for account maintainance occasionally, and it may take weeks to unlock.