Originally Posted by
tide
Like some here, I changed my promo from points to Cat1-4 certs by calling in. At time of change, I was informed this was going to have to be "manually reconciled" at promo end i.e. certs would only be provided at end of promo.
Has anybody who's done the same, seen the certs appear yet?
Since Mr. Nacho made 9 stays - he wrote to MR and got a reply that his cat 5 certs are cancelled and they ordered 3 cat 4 certs for him.