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Thread: Baggage fee on *A return flight
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Old Apr 30, 2013 | 9:53 pm
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WineCountryUA
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Originally Posted by tom9984
....
I understand that the $70 is ANA's policy, and I have no problem with that. My problem was that I specifically asked UA Premier if I could get the 2nd bag waived for my mom, and was assured that they put in a note to take care of it on ANA's end.

Sent my feedback online, I guess the best I can hope for is some travel credit or miles?
Let's phrase it as UA made the request and ANA denied it -- what more could UA do?

You were advised here it would not happen and yet still expected it to happen?
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