Originally Posted by
spin88
they are proudly telling the street about how many F class seats they are upselling to
Yep. Funny how it's still not translating into anything remotely related to a profit though.
Management refuses to think in the long term. Your "loyalty" is based on how much you spent on the individual flight you are on, how many seats are open on the individual flight you are on etc. Nothing long term, only in the moment.
Oh, and 16 seats out of 20 are open such as my flight where my upgrade window opened this afternoon, no upgrades at all cleared while R inventory remained solid at 9. God forbid upgrade a 1K or two when their window opens when 16 seats are open in F 4 days before the flight !
Originally Posted by
star_world
Tell that to all the people who get 80-90% CPU success rate on UA. This comment is
incredibly misleading, not to mention completely removed from reality.
All the people--you mean the 2 or so people that come to every thread to cheerlead for Smisek? If anyone is getting this upgrade rate, it's clearly an anomaly---the facts are, the vast majority of FF 1Ks have had their upgrade rates drop astronomically.