So SDC online or w/kiosk, no need to go through an agent. Don't understand why people insist on making life more difficult for themselves.
you need to let this go LBJ. you've posted this rant on more than one thread and it's completely asinine.
first of all, DL.dumb rarely lets you SDC online. I've never gotten it to work though I know others have.
Second, what if you're already at the airport or don't have access to your PC or tablet? Only option is to call.
It's perfectly reasonable for a medallion pax to call the medallion line and get SDC completed with CSR's knowing the rules. 1st day of new rules or not I don't care. If DL expectx us to adapt to new rules with 2 weeks notice they can train CSR's in 2 weeks with information on the new rules.