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Proactive apology email and miles from AA re. cancellations on 16 Apr 2013
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Apr 17, 2013, 3:26 pm
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aap
Join Date: Jun 2010
Location: LAX / SNA
Programs: Marriott Lifetime Titanium, IHG Gold, Hyatt Discoverist, Hilton Silver, AA Gold, United Silver
Posts: 241
I got 2500 miles as a lowly Gold. I waited the 2.5 hours extra at ORD, but got home on my original flight.
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