Originally Posted by
Often1
OP - What did UA say? That would be the starting point.
Originally Posted by
Often1
Call UA.
Have the ticket in front of you.
appears you missed the OP had called UA prior to posting
Originally Posted by
1k650
... Called today - was told ticket has no value. But was asked to call tomorrow and speak with the 1k customer service or refund desk. ....
But had success on a second call -- suspect OP was to seek info if it was worth calling a second time.