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Old Apr 16, 2013 | 12:33 pm
  #90  
pomkiwi
10 Countries Visited
30 Countries Visited
1M
15 Years on Site
 
Join Date: May 2010
Location: Oxon, UK
Programs: Mucci des canapes, Skywards Silver, BAC Gold, IC Plat Amb, LH FTL
Posts: 2,056
Originally Posted by aster
Is it worth writing with a formal complaint to get an answer from them on paper? I mean purchasing F and being forced to fly C seems like it should entail some form of compensation or lowering of the ticket price? Otherwise this is like daylight robbery.
It might help the case if you can quote the difference between the fares for F and C and seek that as the starting point for recompense - it would appear difficult for them to counter that. You might stand more chance of getting anything above this amount by requesting Skywards miles rather than cash but I have no experience of this with EK.
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