Originally Posted by
exbayern
That may be an opportunity for managers to improve efficiency. The number of people who stand around doing absolutely nothing at TSA checkpoints is astounding. I've never seen that elsewhere. And the amount of goofing off is also an annoyance.
(I know, I know, I'm an optimist, but really any time like this should be an opportunity for managers to see where they can cut the fat and the waste and reallocate resources more effectively)
Not being an America, you probably don't shop in American WalMarts, K-Marts, or other such stores, or eat in our fast food restaurants, but the amount of goofing off and standing around that goes on in such places is very similar to that of the average airport. The behavior, comportment, professionalism, and communications skills, not to mention interpersonal skills, of the average TSO seems to be in line with that of the average minimum-wage person who works at one of those private venues.
Which only reinforces the impression that TSA is a giant jobs program for the uneducated and unskilled amongst us.
Now, there are good TSOs. There are smart, educated, professional TSOs who consientiously attempt to do the job with which they're entrusted - screening passengers for weapons, explosives, and incendiaries. I just wish they were not in the minority.