Originally Posted by
bzbdewd
So what is the difference between confirmation and e-ticket receipt? I'm flying an AA award with a portion on HA. So far I've been told repeatedly that I can't reserve a seat which worries me. But all I've received is my confirmation from AA. I called AA and got the HA confirmation number and looked on HA website. The reservation shows up there just fine so is that what I'm looking for or do I need to call and make sure we are actually ticketed?
Most likely you are fine. If AA sent you the a confirmation email (e-ticket), then it contains the ticket number starting with 001, so you're good to go. You can also look at the ticket number on the AA website.
Overall, this is a very rare glitch, and it happens even more rarely when other airlines ticket the reservation, since HA usually give them x number if hours to ticket after reservation has been made or they will cancel your reservation.