Originally Posted by
Often1
I wouldn't expect much given that it's MX, they offered you a reroute with less of a delay and you chose the next day in F, and that they are picking up the hotel even though it's your choice to delay.
They might be acommodating in pushing the return date back a day for you.
But it wasnt Jo's choice to travel in Y across the Tasman...and thats what I would raise with EK. She paid to experience a class of service on a particular date, EK have failed to deliver that and while technically, they have provided an alternative, its not an equal alternative.