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Old Apr 6, 2013 | 4:39 pm
  #8  
bzbdewd
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Originally Posted by Often1
Have to disagree. OP apparently never received his e-ticket receipt (confirmation of a reservation isn't a ticket to fly). The time to jump on this was the day after the reservation was made. Waiting to OLCI or counter is a prescription for problems. If the flight sells out, it doesn't matter who screwed up, there's no seat for OP.

Clearly OP ought to complain to HA, because HA screwed up. But, need to be proactive too.
So what is the difference between confirmation and e-ticket receipt? I'm flying an AA award with a portion on HA. So far I've been told repeatedly that I can't reserve a seat which worries me. But all I've received is my confirmation from AA. I called AA and got the HA confirmation number and looked on HA website. The reservation shows up there just fine so is that what I'm looking for or do I need to call and make sure we are actually ticketed?
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