I am not seeing where in my post I was complaining about the product?

It is just the new reality. CPUs are just much more of a surprise now than years past for some/most, however some of the other fringe benefits still remain and they have real value in my opinion. My post was mostly in jest but what is "the end"? Probably same place I'm at. I'm still going to fly United, just expect very little. I'll take my E+ seat and just move on. For the most part, United has gotten me where I need to be close to when I need to get there. I'll take the devil I know.