Wirelessly posted (iPhone 5: Mozilla/5.0 (iPhone; CPU iPhone OS 6_1_3 like Mac OS X) AppleWebKit/536.26 (KHTML, like Gecko) Version/6.0 Mobile/10B329 Safari/8536.25)
Award tickets are refundable and I Have done this post-trip refunds before. Just call and have an agent help you out. Depending on your status you may have to pay the redeposit fees.