Originally Posted by
InsUW2
...None of these things makes me bad or less then any of the rest of you. So lets take a fresh look at why we are here and if you really hate it here and Delta so much then maybe you should find a new hangout online.
Signed a Happy Delta Customer
I'm sure I've shared this story before but it's relevant here: A couple of years ago I attended a breakfast with the head marketing guy at WN. He commented that he can't think of another industry where customers are so loyal (due to the handcuffs of their frequent flier miles), yet hold such contempt for that company that holds their loyalty.
My response: So you're familiar with FlyerTalk?
