Originally Posted by cblaisd

Well, she didn't know what she was talking about

All day the UPS status showed "Label Prepared," even though the NewEgg status page said "Delivery By 3pm today"

Finally called and the customer "service" rep essentially said "Oops. We'll refund your shipping charge and it will be there two days from now." She also went on to say "We don't make any claims that one-day shipping will actually only take one day."

Amazing.