Originally Posted by
MikeFromTokyo
Actually, the more I think about it, the more it seems like this is a huge mistake. I do not want to see FS go the way of Ritz-Carlton, although I fear that is already happening at the corporate level (and at some of the properties).
its clear FS spends a lot on management consultants etc, and uses that language, from the FS docs i looked at
at least some of the service discussion (bluewater etc) sounds reasonable instead of nonsensical
and who doesnt these days?
while its good that aman presumably does not, they are dependent on GMs, and again new corporate owners
Originally Posted by
Kagehitokiri
site - from FS docs >
"Advantage Pricing and IDeaS Revenue Management system" rolled out dec 2011 > apr 30 2012
"Competitors will comment - our objective is to win share not satisfy the competition"
"IDeaS is a demand system and recommends restriction levels not the actual BAR price. Hotel must evaluate recommendations and not simply let IDeS control rate and inventory decisions. Dont overestimate the power of lower pricing"
http://www.ideas.com/
...
"Scoping and design work for Reservations using external consulting engagement similar to the initial Oliver Wyman work drawn up. Extensive input from field and corporate subject matter experts"
http://en.wikipedia.org/wiki/Oliver_Wyman
FS also originally had a benefit program for timeshare, and presumably fractional owners, now long gone.
not sure whether any programs (past or present) for residence owners.
and By Invitation 2013 changes/reductions >
Originally Posted by
wayzfam
I am disappointed its now 1night for every 3