I booked lax-pty-gig-pty-lax in Q to earn %150 pqms and then used two rpu's to upgrade. Two of the four segments were upgraded but i was told that i would have two keep calling back periodically to request the other two because upgrades are not automatic. I have done this once a week for a month now with no success. Today i received an email from copa asking me if i would like to bid at a chance for the other two upgrades. Am I wrong in feeling like i have already jumped through enough hoops or is this just the finer workings of capitalism.